MOTREX EFM Co., Ltd. (hereinafter referred to as 'the Company') values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."

The Company informs you through this Privacy Policy about how your personal information is used, for what purposes, and what measures are taken to protect your personal information.

If the Company revises this Privacy Policy, it will be announced through the website notice (or individual notice).

This policy takes effect from: December 05, 2025.

1. Personal Information Collected

The Company collects the following personal information for consultation and other purposes.

Report
- Items collected: Name, Company, Email, Phone (Mobile) Number, etc.

2. Purpose of Collection and Use of Personal Information

The Company uses the collected personal information for the following purposes:
Contract fulfillment for service provision and inquiry/response related to service provision

3. Retention and Use Period of Personal Information

In principle, personal information is destroyed without delay after the purpose of collection and use is achieved. However, if it is necessary to retain information in accordance with relevant laws and regulations, the Company will retain member information for a certain period as prescribed by relevant laws and regulations as follows.

Retention Items and Legal Basis for Payment Record Retention

• - Records on contracts or withdrawal of subscription: 3 years
• - Records on contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
• - Records on payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
• - Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

4. Procedure and Method of Personal Information Destruction

In principle, the Company destroys personal information without delay after the purpose of collection and use is achieved. The procedure and method of destruction are as follows.

Destruction Procedure
Information entered by members for membership registration, etc., is moved to a separate DB (or a separate filing cabinet for paper documents) after the purpose is achieved, stored for a certain period in accordance with internal policies and other relevant laws for information protection (see retention and use period), and then destroyed.
Personal information moved to a separate DB is not used for any purpose other than retention unless required by law.

Destruction Method
Personal information stored in electronic file format is deleted using technical methods that make the records irreproducible.

5. Provision of Personal Information

The Company does not provide users' personal information to third parties in principle. However, exceptions are made in the following cases:
When users have given prior consent, or when required by law or when requested by investigative agencies in accordance with procedures and methods prescribed by law for investigative purposes

6. Hosting and Maintenance

The Company operates by entrusting the following external specialized companies for service fulfillment.

• - Consignee: 3ANYINC &WEBSITE
• - Description of consigned duties: Management of the website and system (hosting/maintenance)

7. Rights of Users and Legal Representatives and How to Exercise Them

Users may view or modify their registered personal information at any time and may also request membership cancellation.
To view or modify personal information, click 'Change Personal Information' (or 'Modify Member Information', etc.), and to cancel membership (withdraw consent), click 'Withdraw Membership' and go through identity verification to directly view, correct, or withdraw.
Alternatively, you may contact the Personal Information Manager in writing, by phone, or by email, and we will take action without delay.
If you request correction of errors in personal information, we will not use or provide the personal information until the correction is completed.
If incorrect personal information has already been provided to a third party, we will notify the third party of the correction result without delay so that the correction can be made.
Personal information terminated or deleted at the user's request is processed in accordance with the "Retention and Use Period of Personal Information Collected by the Company" and cannot be viewed or used for any other purpose.
For children under 14 years of age, legal representatives have the right to view or modify the child's personal information and to withdraw collection and consent.

8. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

The Company operates 'cookies' that frequently store and retrieve your information. A cookie is a very small text file sent by the server used to operate the website to your browser and stored on your computer's hard disk.

The Company uses cookies for the following purposes.

Purpose of Using Cookies, etc.
Analysis of connection frequency and visit time of members and non-members, understanding of user preferences and interests and tracking, target marketing and personalized service provision through understanding of participation in various events and number of visits. You have the right to choose whether to install cookies.
Therefore, you can allow all cookies, check each time a cookie is stored, or refuse to store all cookies by setting options in your web browser.

How to Refuse Cookie Settings
You can refuse cookie settings by selecting options in the web browser you use to allow all cookies, check each time a cookie is stored, or refuse to store all cookies.

Setting Method
Example (Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse to install cookies, there may be difficulties in providing services.

9. Customer Service Regarding Personal Information

To protect customers' personal information and handle complaints related to personal information, the Company has designated the following relevant department and Personal Information Manager.

For other reports or consultations regarding personal information infringement, you can contact the following agencies.

• - Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
• - Supreme Prosecutors' Office Cyber Investigation Division (www.spo.go.kr / 1301 without area code)
• - National Police Agency Cyber Bureau (police.go.kr / 182 without area code)